HIDIVE
HIDIVE Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HIDIVE has 1.6 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cant think of any, Disgusted, Good old and some new anaime.
Cons: All of it, Horrible customer service with an even worse app, I didnt get to even try your service.Recent recommendations regarding this business are as follows: "The new look is "kinda" nice, but looks more empty. I like that you have the keep watching up top. You need to add the name of the series or movie above though, as just adding the episode name on the episode is not very helpful. My partner skips around watching several things at once, while I will marathon 1 thing at a time; I do not want to have to figure out if one of his things is something I was watching or not. Also, for the love of sanity, move the watch lists to the home pafe! Who made the choice to move it under account? Seems counter productive to have to take extra steps to find it. Also, why is favorites seperate from watch? Odd. And what is with white font against the gray search box? Look I greatly appreciate the gray box as I have extreme light sensitively, white boxes (like this murder my eyes & cause typos). Please change the search box font type to black, so we can see it BEFORE it gets highlighted. I will include images of the search box and the continue watching boxes missing series titles.", "Help high dive builder library", "Look elsewhere for a streaming service", "Keep your money", "use crunchyroll or literally anything else.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HIDIVE has 1.6 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cant think of any, Disgusted, Good old and some new anaime.
Cons: All of it, Horrible customer service with an even worse app, I didnt get to even try your service.Recent recommendations regarding this business are as follows: "The new look is "kinda" nice, but looks more empty. I like that you have the keep watching up top. You need to add the name of the series or movie above though, as just adding the episode name on the episode is not very helpful. My partner skips around watching several things at once, while I will marathon 1 thing at a time; I do not want to have to figure out if one of his things is something I was watching or not. Also, for the love of sanity, move the watch lists to the home pafe! Who made the choice to move it under account? Seems counter productive to have to take extra steps to find it. Also, why is favorites seperate from watch? Odd. And what is with white font against the gray search box? Look I greatly appreciate the gray box as I have extreme light sensitively, white boxes (like this murder my eyes & cause typos). Please change the search box font type to black, so we can see it BEFORE it gets highlighted. I will include images of the search box and the continue watching boxes missing series titles.", "Help high dive builder library", "Look elsewhere for a streaming service", "Keep your money", "use crunchyroll or literally anything else.".
Consumers are not pleased with Diversity of Products or Services and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top HIDIVE Reviews
"Trouble with the app"
Went from a perfectly good working app to a complete garbage fire after they claim they made improvements and forced it on us and now ignore your customers...
"Subscription canceled after payment was received"
Hidive received as usual my monthly payment. Going through my emails I realized that they canceled my subscription. I contacted them and even screenshot the...
You're trying to steal my money
They have no cancelation button, and we're still trying to charge my card. They were basically going to underhand steal my money
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boscobel, Wisconsin
They stole from me
I had canceled my membership February 21 of 2024. I had the e-mail confirming it.
Okay no worries right? WRONG. They charged me this month and it still showed I had no membership. When I called, the lady was laughing for one.
It's been 3 days and my refund still has not came through. DO NOT WAST YOUR MONEY
- All of it
Preferred solution: Full refund
User's recommendation: Keep your money
Rockville, Maryland
HiDive app is NOT working!!!!
Nothing would load or play. App kept booting me out.
Sometimes app would not even load.
We did an uninstall and re-install and it worked.
Now it won't play some things again. I am not going to keep uninstall/re-installing.
User's recommendation: The new look is "kinda" nice, but looks more empty. I like that you have the keep watching up top. You need to add the name of the series or movie above though, as just adding the episode name on the episode is not very helpful. My partner skips around watching several things at once, while I will marathon 1 thing at a time; I do not want to have to figure out if one of his things is something I was watching or not. Also, for the love of sanity, move the watch lists to the home pafe!!! Who made the choice to move it under account? Seems counter productive to have to take extra steps to find it. Also, why is favorites seperate from watch? Odd. And what is with white font against the gray search box? Look I greatly appreciate the gray box as I have extreme light sensitively, white boxes (like this murder my eyes & cause typos),... Please change the search box font type to black, so we can see it BEFORE it gets highlighted. I will include images of the search box and the continue watching boxes missing series titles.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need help
Hi my name is Joe I'm leaving a review I've been watching hiDive I currently live in the US West Virginia there are not very many dubbed shows for my area on the search engine for Google it says that there are over 500 titles I've only seen about a hundred and some of those are in sub
- Pros are high dive is cheap to have a subscription
- Not a very big library
Preferred solution: Yes a more extensive library
User's recommendation: Help high dive builder library
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Trouble with the app
Did not want to do anything other than tell me to continue to give them money and wait for them to feel like fixing all the issues with their service and no real timeline on when that might actually happen
- No customer service no help when their system is not working
Preferred solution: The service that I'm paying for
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Trouble with the app
Went from a perfectly good working app to a complete garbage fire after they claim they made improvements and forced it on us and now ignore your customers when reporting all the issues with it
- Horrible customer service with an even worse app
Preferred solution: I am looking for them to fix all the problems that they created
User's recommendation: Look elsewhere for a streaming service
Subscription canceled after payment was received
Hidive received as usual my monthly payment. Going through my emails I realized that they canceled my subscription.
I contacted them and even screenshot the payment from the bank. The rep claim to send the ticket to billing for it to be resolved ,and that was over a week and a half ago with no resolution.
- Older anime
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The app and website suck
the app and website are borderline unusable. laggy, not polished, not user friendly, not intuitive, doesn't do what you want.
doesnt save what episode im on, has no skip intro or next episode button, if i try to fast forward or rewind on the app it wont let me but instead drags the app off screen or skips minutes ahead instead of seconds. honestly the worst coded site and app i've ever used... even for their low price it's not worth it.
as soon as i finish the anime im watching im boycotting this absolutely abysmal and terrible site/app. just the worst thing ive ever used.
- Cant think of any
- It is borderline unusable and so frustrating
Preferred solution: USE THE MONEY YOU GETTO IMPROVE YOUR TECHNOLOGY
User's recommendation: use crunchyroll or literally anything else.
Bellevue, Washington
Want to pay my subscription
Need help paying my subscription. And still have the same problem so I had no other choice than cancel my subscription. Is to much hassel.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Can't watch anything
I have tried everything opening and closing the app reinstalling the app everything I could possibly think of but yet I'm still getting the message that premium privileges or whatever are restricted and I need to go to help at highdive.com or whatever and I'm not sure what else to do I can't watch any animes without this warning popping up
Preferred solution: I just want to be able to watch my favorite animes
Service not working after payment.
Ive received to call or contact from HiDive on this issue. Im still after several deleteing of the app cant watch anime on my Apple TV which is my primary reason for getting HIDIVE to watch on.
Once I select my show the wait symbol spins. I have extremely fast internet and nothing blocking this service
- Good old and some new anaime
- Poor connection with apple tv
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ahmedabad, Gujarat
Hi dear WhatsApp team. I hope you have received my message You have received my message WhatsApp team.There is a problem with my number that I am not able to get the OTP Verification code. Please help
hi dear WhatsApp team. I hope you have received my message You have received my message WhatsApp team.There is a problem with my number that I am not able to get the OTP Verification code.
Please help me. Help me.+91 7984****37
Los Angeles, California
You guys lied about having dubbed anime
I subscribed to hidive to watch the eminence In the shadows dubbed but it's not in English and I don't like watching the sub version
The eminence in shadow dub
Im seeing people hating the English dub for the eminence in shadow and I dont know anymore so what should I do?
Preferred solution: Answer for me on people hating the English dub of eminence in shadow on what should I do for situation like this
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
De Pere, Wisconsin
We're my order
I have not received anything about if it shipped but now I can not going into the site were I received my order the site don't existed. Is this a fake company.
User's recommendation: Don't order from them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I paid money for a product that does not work... i will gladly do my utmost to remove my review if 40% of your series become functional for me. i only want this to work. god bless whomever reads this.
i paid for your membership and it does not work... easy help if i could call you from across the world
- Disgusted
- I didnt get to even try your service
Preferred solution: i only want a solution to my problem. let me watch Danmachi s4(i think thats what ik trying to watch....)
User's recommendation: dont pay them anything. i feel horribly. i only want to watch dumb anime and continue my life... aiming high and dreaming big.
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